8l88 Privacy Policy — How We Handle Your Personal Data
Your privacy matters to us. This policy explains exactly what personal data 8l88 collects, how we use it, who we share it with, and the rights you hold over your own information.
Last updated: January 2026
This Privacy Policy ("Policy") applies to all users of the 8l88 platform accessible at 8l88.bio ("Platform", "we", "us", "our"). It describes how 8l88 collects, stores, processes, and protects the personal information you provide when you register an account, make a deposit or withdrawal, place a bet, interact with customer support, or simply browse the Platform. This Policy forms part of the 8l88 Terms and Conditions and should be read alongside them.
By using the 8l88 Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the way 8l88 collects or uses personal data as described here, you should not use the Platform. For any privacy-related queries, you may contact us at [email protected]. We will always aim to respond within 5 business days.
Privacy at a Glance
A plain-language summary of our most important privacy practices. Full details follow in the sections below.
SSL Encryption
All data transmitted between your device and 8l88 servers is protected by SSL encryption at all times.
No Data Selling
8l88 does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes.
Your Rights
You have the right to access, correct, delete, and export your personal data. Submit requests to [email protected].
Cookies Used
8l88 uses essential and analytics cookies only. No advertising or cross-site tracking cookies are placed on your device.
KYC Data
Identity documents submitted for KYC verification are stored securely and used solely for regulatory compliance and fraud prevention.
Contact Us
For any privacy question or data request, email [email protected]. We respond to all privacy requests within 5 business days.
1. What Personal Data We Collect
8l88 collects personal data across four broad categories. We collect only data that is necessary to deliver the Platform's services and to comply with our legal obligations. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or biometric data beyond what is required for standard identity verification.
Category 1
Registration and Account Data
When you create a 8l88 account, we collect your mobile phone number, chosen username, date of birth, and — where voluntarily provided — your full name and email address. This data is essential to operate your account, verify your age eligibility, and communicate with you about account matters.
Category 2
KYC and Identity Verification Data
Before your first withdrawal, 8l88 requires KYC verification. This involves collecting a copy or photograph of your government-issued identification document — typically a Bangladesh National Identity Card (NID) — along with a selfie to confirm the document belongs to you. KYC data is used exclusively for age and identity verification and fraud prevention. It is not used for marketing, and it is not shared with third parties beyond our identity verification service provider.
Category 3
Transaction and Financial Data
8l88 records all deposits, withdrawals, and wagers made through your account, including the payment method used (for example, bKash or Nagad mobile number), transaction amounts, timestamps, and outcomes. This data is used for account management, customer support, fraud detection, and to comply with financial reporting obligations. Your full bKash or Nagad PIN is never stored by 8l88 — only the registered mobile number associated with your payment account.
Category 4
Technical and Usage Data
When you access 8l88 through a browser, we automatically collect certain technical data including your device type, operating system, browser type and version, IP address (used for approximate geolocation), pages visited, session duration, and referring URL. This data helps us maintain platform stability, identify and fix technical issues, and understand how players navigate the site so we can improve the user experience for Bangladesh players.
2. How We Use Your Personal Data
8l88 uses personal data only for the purposes listed below. We do not use your data for purposes incompatible with the original reason it was collected. We will not use your data for automated profiling that produces legal or similarly significant effects on you without your explicit consent.
- To operate your account and provide all Platform services, including processing deposits and withdrawals, settling bets, crediting bonuses, and responding to customer support requests.
- To verify your identity and age eligibility as required under KYC obligations, and to prevent underage gambling, fraud, and money laundering on the Platform.
- To communicate with you about your account, including transaction confirmations, account status notifications, promotional offers you have opted into, and responses to your support queries.
- To monitor Platform usage for technical stability, to detect and resolve bugs, to measure performance on mobile networks commonly used in Bangladesh (Grameenphone, Robi, Banglalink, Teletalk), and to improve the overall user experience.
- To comply with applicable legal and regulatory obligations, including responding to lawful requests from law enforcement or regulatory authorities where 8l88 is legally required to do so.
3. Legal Basis for Processing
8l88 processes personal data under the following legal bases: (a) Contract performance — processing is necessary to deliver the services you have signed up for, including account management, payment processing, and bet settlement; (b) Legal obligation — processing is required to comply with KYC, anti-money laundering, and age verification obligations; (c) Legitimate interests — processing is necessary for fraud detection, platform security, and performance monitoring, provided those interests are not overridden by your fundamental rights.
Where 8l88 relies on consent as a legal basis — for example, for optional marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of any prior processing. To withdraw consent for marketing communications, contact [email protected] with the subject line "Unsubscribe".
4. Who We Share Your Data With
8l88 does not sell personal data. We share personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
- Payment processors and mobile money operators (bKash, Nagad, Rocket): We share the minimum transaction data required to process your deposits and withdrawals. These providers have their own independent privacy policies and security standards.
- Identity verification providers: KYC document data is shared with our identity verification service provider solely for the purpose of verifying that your submitted documents are authentic and that you meet the minimum age requirement of 21 years.
- Fraud and security service providers: Anonymised or pseudonymised usage and transaction data may be shared with fraud detection and cybersecurity service providers to identify and prevent fraudulent activity on the Platform.
- Law enforcement and regulatory authorities: 8l88 will disclose personal data to government authorities, regulators, or law enforcement agencies when legally required to do so by a valid court order, regulatory direction, or applicable law. We will notify you of such a disclosure where we are legally permitted to do so.
No cross-border transfers to high-risk jurisdictions
8l88 does not transfer your personal data to third-party recipients in jurisdictions that do not provide an adequate level of data protection. Where any transfer occurs to a service provider outside of a jurisdiction with equivalent protections, 8l88 implements appropriate contractual safeguards to ensure that your data remains protected to the same standard as under this Policy.
5. Cookies and Tracking Technologies
8l88 uses cookies and similar browser storage technologies to operate the Platform. We use two categories of cookies only: (a) Essential cookies — these are strictly necessary for the Platform to function, including session management, authentication, and security tokens. You cannot opt out of essential cookies while using the Platform; (b) Analytics cookies — these collect anonymised data about how pages are used, which helps us identify performance issues and improve the Platform. Analytics cookies do not identify you personally.
8l88 does not use advertising cookies, cross-site tracking pixels, or any third-party tracking technologies that follow your activity outside of the 8l88 Platform. We do not participate in any advertising network that would require placing tracking cookies from external domains on your device.
6. How Long We Keep Your Data
8l88 retains personal data for no longer than is necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. As a general guide: account and transaction data is retained for a minimum of 5 years from the date of the last transaction or account closure, whichever is later, to comply with financial record-keeping requirements; KYC documentation is retained for a minimum of 5 years from the completion of the verification process; technical and usage data is retained for a maximum of 24 months.
When personal data is no longer required, 8l88 will securely delete or anonymise it so that it can no longer be associated with you. If you request deletion of your account and data, 8l88 will action that request within 30 days, subject to any legal retention obligations that require us to keep certain records for longer.
7. How We Protect Your Data
8l88 implements a range of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and 8l88 servers; encrypted storage of sensitive data at rest including KYC documents and financial records; access controls ensuring that only authorised 8l88 personnel with a legitimate business need can access personal data; and regular security reviews of our Platform and infrastructure.
While 8l88 takes data security seriously and applies industry-standard protections, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 8l88 will notify affected users as quickly as possible and take immediate steps to contain the breach and minimise harm.
8. Your Data Rights
As a user of 8l88, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and a description of your request. We will respond within 5 business days.
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Right of Access
You may request a copy of the personal data 8l88 holds about you, free of charge. We will provide this in a clear, readable format within 5 business days of a verified request.
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Right of Rectification
If personal data held by 8l88 about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account data such as mobile number or name, you may also update this directly through account settings where available.
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Right to Erasure
You may request that 8l88 delete your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to legal retention obligations that may require 8l88 to retain certain records.
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Right to Restrict Processing
In certain circumstances you may request that 8l88 restrict the processing of your personal data — for example, while the accuracy of data is being contested, or where you have objected to processing based on legitimate interests pending verification of whether 8l88's grounds override yours.
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Right to Data Portability
Where processing is based on your consent or on a contract with you, and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
9. Children and Minors
8l88 is strictly an adults-only Platform. We do not knowingly collect, store, or process personal data from any individual under the age of 21. If you are a parent or guardian and you believe that a minor in your care has registered an account with 8l88, please contact us immediately at [email protected]. We will investigate promptly, close the account, and delete all associated personal data without delay. Account holders are responsible for ensuring that their 8l88 login credentials are not accessible to anyone under the age of 21.
10. Changes to This Privacy Policy
8l88 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will update the "Last updated" date at the top of this page. Where reasonably practicable, we will also notify registered users via the Platform's notification system before changes take effect. Your continued use of 8l88 after the effective date of any revised Policy constitutes your acceptance of the updated terms. We recommend that you review this page periodically to stay informed about how we handle your personal data.
11. Contact and Data Requests
For all privacy-related enquiries, data access requests, rectification requests, deletion requests, or complaints about the way 8l88 handles your personal data, please contact our support team. Include your registered mobile number, a clear description of your request, and — for data rights requests — the subject line "Data Rights Request" so we can route your message to the correct team. We aim to respond to all privacy queries within 5 business days.
Email: [email protected]
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